Find answers to common questions or contact our support team.
Learn how to list your plants and products on the marketplace.
How to view, process, and complete customer orders.
Set up your store profile, banner, and shop details.
Understand how payouts work and how to withdraw earnings.
How to communicate with buyers and respond to inquiries.
How to get your account verified and earn the Verified User badge.
Go to My Products from the sidebar and click + Add Product. Fill in the product name, price, category, description, and upload photos. Click Save to publish your listing.
In My Products, hover over a product and click the edit (pencil) icon to update details, or the delete icon to remove it. Deleted products cannot be recovered.
We support: Plants, Seeds, Fertilizers, Pots & Planters, Tools, Organic Products, Indoor Plants, Outdoor Plants, Herbs, and Other. Choose the most relevant category to help buyers find you.
Click Orders in the sidebar to see all orders. You can update order status (Confirmed → Shipped → Delivered) and view buyer details from there.
Pending — order placed, awaiting confirmation. Confirmed — you've accepted the order. Shipped — item dispatched. Delivered — buyer has received it. Cancelled — order was cancelled.
The Verified User badge is assigned by the Poday.net admin team after reviewing your account. Complete your shop profile and store details, then contact support to request verification.
Verified users get a badge on their profile and shop page, appear higher in search results, gain more buyer trust, and may get access to premium features.
Buyers can pay using Cash on Delivery (COD) or online payment at checkout. Your earnings for each completed order are recorded in your account.
Our support team is available 7 days a week to assist you.
